In these uncertain times, we understand the importance of being aware and conscious of COVID-19, and we have implemented comprehensive measures to ensure a safe and enjoyable travel experience for all our clients.
First and foremost, we closely monitor and stay up to date with the latest guidelines and recommendations provided by local health authorities, governments, and international organizations such as the World Health Organization (WHO). Our dedicated team continuously assesses the situation and adjusts our protocols accordingly to ensure we are in line with the best practices for COVID-19 prevention and mitigation.
We have established strict health and hygiene protocols throughout all stages of your travel journey. From the moment you book your trip until you return home, we take every precaution to minimize the risk of exposure to COVID-19. Our staff is trained in these protocols and follows them diligently to provide you with a safe environment and peace of mind.
To ensure the highest standards of cleanliness and sanitation, we work closely with our transportation partners, accommodation providers, and activity organizers. We ensure that they adhere to rigorous hygiene protocols, including regular disinfection of high-touch surfaces, provision of hand sanitizers, and implementation of social distancing measures. We carefully select our partners based on their commitment to maintaining a safe and healthy environment.
We promote contactless and digital solutions wherever possible to reduce physical contact and enhance convenience. Our online booking platform allows you to plan and organize your trip without the need for face-to-face interactions. Digital itineraries, e-tickets, and mobile check-ins are provided to minimize the handling of physical documents. We also offer virtual tour options for those who prefer to explore from the comfort of their homes.
In addition, we prioritize smaller group sizes to facilitate social distancing during guided tours and excursions. This ensures that you can experience the destination’s highlights while maintaining a safe distance from fellow travelers. We encourage the use of masks in public areas and provide clear communication regarding local regulations and guidelines to help you navigate your destination responsibly.
We understand that travel plans can change unexpectedly due to the evolving nature of the pandemic. Therefore, we have implemented flexible booking and cancellation policies to provide you with peace of mind. Our customer support team is readily available to assist you and provide guidance on any concerns or changes you may need to make to your travel arrangements.
At BX, we are committed to ensuring your safety and well-being during these challenging times. By being aware and conscious of COVID-19, we strive to provide you with a memorable and worry-free travel experience. Your health and satisfaction are at the heart of everything we do.
